Privacy Policy
Effective / last updated: August 29, 2026
This Privacy Policy explains how Dragonfly Website Design, a business line of Dragonfly Directions LLC ("we," "us," or "DWD"), handles information in connection with this website. We aim to keep this plain and honest: we collect what we need to respond to you and to understand how the site is used.
Information you voluntarily provide
When you use our inquiry or contact form, or email us directly, you may choose to share:
- Your name
- Your email address
- Your phone number, if you choose to provide it
- Business, website, or project information
- Any message or details you enter into the inquiry form
Please do not submit highly sensitive personal, financial, medical, or confidential information through the general inquiry form. If a project ever requires sensitive details, we will arrange a more appropriate way to share them.
How information may be used
- Responding to your inquiry
- Communicating with you about services you asked about
- Evaluating and scoping potential projects
- Providing customer service and project support
- Maintaining, operating, and improving this website
- Understanding website usage and performance
- Security, fraud prevention, and legal compliance where appropriate
Inquiry processing
When you submit the inquiry form, the information you enter is stored so we can review and respond to it, a notification is sent to us by email, and an automated confirmation email is sent to the email address you provided. The confirmation simply acknowledges that your inquiry was received; a personal reply follows separately.
The form also includes basic anti-spam measures to reduce automated submissions. We do not publish details of our internal systems or security measures.
Analytics and website technologies
This website uses Google Analytics (loaded through Google Tag Manager) and Microsoft Clarity. These technologies may collect technical and usage information such as browser and device information, pages visited, links and buttons interacted with, referring pages, approximate location derived from IP address, and similar analytics information. These services may use cookies or comparable technologies stored in your browser.
Google Analytics: used to measure website traffic and usage — for example which pages are visited and how visitors move through the site.
Microsoft Clarity: may be used to understand how visitors interact with the website through behavioral metrics and similar website-usage technologies, so we can identify confusing or broken experiences.
Most browsers let you block or delete cookies and many offer settings that limit tracking. Blocking them may affect how parts of the site behave.
Sharing and service providers
To operate this website and our business, information may be processed by service providers acting on our behalf — for example website hosting and infrastructure, database and form storage, email delivery, and analytics providers. We may also share information where required by law or to protect our legal rights.
We do not sell visitors' personal information for money. We do not make an absolute "we never share information" claim, because the service providers that run the site and deliver our email necessarily process some information.
Data retention
We retain information only as long as reasonably necessary for the purposes for which it was collected — responding to and following up on inquiries, ordinary business and recordkeeping needs, dispute resolution, security, and applicable legal obligations.
Data security
We use reasonable safeguards to protect the information we handle. However, no method of transmission over the internet or method of electronic storage can be guaranteed completely secure, and we cannot promise absolute security.
Links to external websites
This website links to third-party websites, including portfolio demonstrations and projects hosted elsewhere. Those sites are independently operated, and we are not responsible for their content or privacy practices. Please review the privacy policy of any external site you visit.
Children's privacy
This website and our services are not directed to children under 13, and we do not knowingly seek or collect personal information from children under 13 through this website.
Your privacy choices and requests
You may contact us with questions or requests regarding your personal information, including asking us to correct or delete information you submitted. We will respond as appropriate, subject to applicable law. Email hello@dragonflysuccess.com.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, the effective / last updated date at the top of this page will reflect the revision.
Contact
Dragonfly Website Design
A business line of Dragonfly Directions LLC
Florida, United States
hello@dragonflysuccess.com
